- Where are your scented candles shipped from?
All orders are shipped from the United States to ensure fast and reliable delivery.
- How long does it take to process and ship an order?
Order processing time: Same-day processing
Shipping is arranged immediately after processing is complete.
We strive to complete dispatch and shipping arrangements as quickly as possible.
- How long does shipping take?
Shipping time: Approximately 2 days for delivery (actual delivery time depends on the carrier). - Can I return the product?
Yes. We offer:
A 30-day return policy
Subject to standard return conditions (e.g., the item must remain in a condition suitable for resale).
- How long does it take to receive a refund?
Refund processing time: Completed within 3 days of receiving the returned item.
Refunds are issued to the original payment method. - Are there any hidden fees or subscriptions?
No:
All products are one-time purchases.
No subscriptions, automatic charges, or hidden fees.
- Are the products safe?
Our scented candles are safe under normal use; however, we recommend the following precautions:
Keep away from flammable materials.
Do not leave burning candles unattended for extended periods.
Place on a stable surface in a well-ventilated area.
- Why are the prices lower now?
Due to ongoing losses, the merchant has decided to clear out stock at a loss; we are currently running an inventory clearance event, offering limited-time promotional pricing.