We provide efficient and reliable domestic US logistics and delivery services for our scented candle products, ensuring you receive your orders quickly and can enjoy them with peace of mind.
I. Shipping Information
Shipping Origin: USA
All orders are shipped directly from a local US warehouse.
Delivery service covers the entire United States.
II. Order Processing
Processing Time: Same-day processing.
Packing and dispatch procedures begin immediately after an order is successfully placed.
We strive for rapid response and efficient shipping.
III. Shipping Duration
Delivery Time: Approximately 2 days.
Actual delivery times may vary slightly based on location and logistics conditions.
We select stable and reliable logistics channels to ensure efficient delivery.
IV. Return Service
Return Period: Returns may be requested within 30 days.
Standard return procedures apply.
We ensure customers receive after-sales support within a reasonable timeframe.
V. Refund Information
Refund Processing Time: Completed within 3 days.
Refunds are issued via the original payment method.
Refunds are processed once the return is confirmed to meet eligibility criteria.
VI. Logistics Guarantee
We continuously optimize our warehousing and delivery processes to minimize shipping delays and order issues, ensuring a consistent and reliable shopping experience for our customers.
VII. Special Notice
Due to ongoing losses, we have decided to clear out stock at a loss. All scented candle products are currently part of a limited-time clearance sale; stock is limited, and the offer is valid only while supplies last.